Multilingual Voice AI for Your Call Center

Vulavula helps you transcribe and translate customer conversations across the Global South’s most spoken languages. From call recordings to live chats, gain accurate, multilingual insights that scale with your business. Live, inclusive, and built for real-world conditions.

The Cost of Staying Monolingual

Today’s Global South customers expect fast, local-language support. But most tools weren’t built for their languages, accents, or realities. The data shows what happens when technology doesn’t listen.

Transcribe. Translate. Take Action.

Real-time Speech-to-text
Instant transcriptions in low-resource languages for Quality Assurance (QA), analytics and customer success.
Work in real time or upload in bulk - adaptable for call centers, customer support, and multilingual operations across the Global South.
Confidence Scores
Get automatic accuracy feedback on every transcription
Multilingual Translation
Translate fluently between Global South languages and English
Insights That Fits Right In
Bridge language gaps in your analytics, without changing your software stack
Agent Empowerment
Reduce manual work and free up agents to focus on what matters

Vulavula Beats Big Tech, Here’s Proof

Trusted For Accuracy

Ranked #1 inEnterprise Case Study

Vulavula outperformed leading global providers in transcription accuracy across multiple low-resource languages

Understands Codeswitching

We get what others don't

Vulavula handles real-life conversations that switch between languages, seamlessly. Most tools miss it. We don't

Test Vulavula for Yourself - No Strings Attached

Step into the Playground to test Vulavula’s transcription feature, no demo request needed. Just upload, explore, and go

The World’s Top Companies Trust Vulavula

Enterprise-Ready, Built by Africa for the world

 Our enterprise features are designed with your enterprise in mind, giving you flexibility, control, and support from day one

Deployment Flexibility

Set up on our secure cloud infrastructure or integrate seamlessly with your existing cloud environment for maximum control

Data Control & Privacy

POPIA-compliant, ISO-aligned & privacy-first. All data is encrypted, access-controlled, and protected under NDAs, DPAs, and SLAs. Hosting is handled locally or in the EU to support your security, compliance, and peace of mind

Integration
Support

We offer hands-on support for your integration process, ensuring a smooth and efficient setup with your existing systems

Understanding Every Customer: Our Process

Our streamlined approach ensures you get the most out of Vulavula, from initial setup to ongoing insights.

Discovery

We assess your specific needs and technical infrastructure, aligning Vulavula for seamless integration and maximum results

Setup

Vulavula plugs into your existing infrastructure, ensuring fast integration without disrupting your systems

Processing

Transcribe and translate conversations to enable speed to insights

Actionable Insights

Access the why behind the what. Vulavula surfaces trends that guide product improvements, operational fixes, and tailored outreach

Understand Your Customers in The Languages They Call Home

Empower your call centre with the ability to truly understand customers in their home language. Unlock unprecedented insights, improve agent performance, and drive customer satisfaction to new heights
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