We build resource-efficient
language AI designed
to scale globally.

Vulavula converts multilingual call centre conversations into structured text, ready for your analytics, QA, and compliance systems. Built for contact centres in telecoms and financial services.

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Vulavula

Speech-to-Text for
Telcos & Financial Services

Purpose-built for telcos and financial services. Convert multilingual call recordings into structured text for your analytics, QA, and compliance systems.

Transcribe, translate, and analyse customer conversations across complex language environments, from live calls to bulk upload.

Designed for high-volume contact centres where reducing call handling time, improving agent performance, and delivering multilingual support at scale are critical KPIs.

Products
STT

Vulavula Transcribe

Transform local language audio into text seamlessly.

High-accuracy speech-to-text with codeswitching support for multilingual contact centres. Built for real-world audio, noisy environments, multiple speakers, and natural code-switching.

  • Real-time and batch processing
  • Confidence scores on every output
  • Handles code-switching natively
  • Built for QA, compliance & analytics
isiZulu

“Ngicela usizo nge-akhawunti yami”

Confidence: 94.7%
Sesotho

“Ke batla ho tseba ka litjeo tsa ka”

Confidence: 92.1%
MT

Vulavula Translate

Accurately perform text-to-text translations between local African languages.

Purpose-built machine translation that understands the nuances of multilingual African conversations. Not just word-for-word, contextually aware.

  • Africa’s most spoken languages, with expansion into low-resource languages across emerging markets
  • Understands conversational context
  • Code-switching aware
  • Scalable across markets
Source — isiZulu

“Ngicela usizo nge-akhawunti yami”

Output — English

“I need help with my account”

Delivery Modes
Sync

Vulavula Sync

Process calls immediately after they end, enabling fast feedback loops without disrupting workflow.

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Live

Vulavula Live

Transcribe conversations in real time as they happen, perfect for instant QA, compliance, and escalation monitoring.

Purpose-Built for Contact Centres

Built for Your Contact Center's High Volume and Multilingual Reality

Reduce average call handling time
Reduce manual QA review time
Support multilingual customers at scale
Improve agent performance insights
Reduce mis-routing of calls due to language barriers
Integrate without disrupting existing systems
Our Approach

The future of language AI is resource-efficient.

AI systems are becoming increasingly expensive to build and deploy. Scaling multilingual support across markets can no longer depend on brute-force compute.

At Lelapa, efficiency is not a compromise. It is our design principle.

Instead of building oversized systems and shrinking them later, we architect language AI for constraint from day one. By building in constrained environments, we create systems that scale globally.

Cheaper to deploy

Lower compute costs per inference

Faster to run

Optimized for real-time throughput

More adaptable across languages

Built for linguistic diversity

Scalable without overbuilt infrastructure

Constraint-driven architecture

Language AI Built
For the Real World.

Multilingual. Scalable. Efficient.